MEMBERSHIP PAUSE POLICY

RX PERFORMANCE

MEMBERSHIP PAUSE POLICY

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Rx Performance offers two types of memberships: Unlimited time-based memberships, and Class pack memberships. Each membership type contain different forms of membership pauses as stipulated below:

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1.    Unlimited Class memberships (time-based)

a.    Regular Pauses

Members who are on Unlimited (time-based) memberships are allowed membership pauses at their own discretion, based on their membership type.

• MEMBERSHIP TYPE : TOTAL PAUSE DAYS

• Unlimited 1 month: No Pauses

• Unlimited 3 months: 7 days

b.    Extraordinary Pauses

Extraordinary pauses (minimum 7-days) are allowed for the following situations and will not count toward their allotted pause days.

• Medical sickness or injury (with accompanying medical certificate or doctor’s letter);

• Compassionate grounds on a case-by-case basis, for example: family emergencies;

• National Service In-camp training (with proof of SAF100);

• COVID-19 vaccinations (with proof of vaccination).

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2.    Class Pack Memberships

Members who are on class-packs will not be allowed pauses, however they are allowed to extend their class-pack validity period based on situations aligned with the above for Unlimited Class Membership Extraordinary Pauses, or in certain situations that is evaluated on a case-by-case basis. Please see a team member for clarification.