Frequently Asked Questions (FAQs)

Only new-to-gym members have access to the 1+1 week trial pack.

The trial week is essentially like our Unlimited Membership and includes: • Group Fitness Classes (FitRx, SkillRx, EndureRx, SweatRx, StrengthRx) • Weightlifting Group Classes (LiftRx) • Cold Plunge Sessions • Open gym access *Legends programmes are excluded unless stated.

No. This promotion is limited to 1 purchase per customer to ensure fairness and availability.

You choose your start date at checkout. Your 2 weeks runs from that date.

We'll walk you through membership options — no pressure, no auto-billing.

No. All promotional packages are non-refundable, non-extendable, and follow standard pause policies (if applicable).

No. The CNY Flash Sale cannot be combined with other offers, discounts, or corporate privileges.

No prerequisites. Coaches will assess your level on Day 1.